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Resources

THE ULTIMATE GUIDE TO HIRING A HOUSEMAID IN DUBAI


Many expats moving to Dubai are pleasantly surprised by the readily available and affordable domestic help here. Life in Dubai is fast-paced and busy, leaving little time for household tasks, and while some expats prefer to hire a part-time housemaid who comes once or twice per week, for others (especially those families with young children) a full-time domestic housemaid to cook, clean and handle childcare can be a blessing. We turned to Rana Kashif Manager of Maidfinder.ae, a social impact start-up eradicating illegal agency placement fees by connecting employers and domestic housemaids directly to tell us more about hiring a housemaid in Dubai.


Most of these foreign domestic workers in Dubai are from the Philippines or Indonesia and are assiduous, earnest women who are working abroad to provide for their families back home.

Cost

Part-time local housemaids are available between AED35 and AED45 an hour, and can be hired independently or through the Companies that provide cleaning per hour like elite maids.. For full-time, live-in maids you need to budget at least the minimum wage of AED1400 per month (as of September 2017), but many expats pay AED3000 or more, depending on the years of duty and the level of experience. Employers must also provide free food or a food allowance of not less than AED300 per month. You must also offer suitable accommodation, insurance and free medical care, as well as pay all hiring-related costs and airfares for the bi-annual home leave.

Hiring

In Dubai there are various ways to find a housemaid. The traditional way is through employment agencies,. A better solution is to find someone yourself through ethical online platforms or by personal recommendation, which has many benefits. A reputable company is maidfinder.ae, which has been set up for successful ethical matches. Be aware that the hiring procedures of a housemaid and the agency prices depend on her country of origin and current visa status. An employment agency must be used for paperwork.

Interview hacks

  • Plan enough time for the interview, as both you and the housemaid need to get to know each other in order to decide whether or not you’re the right fit.
  • Introduce your family to the housemaid so that they can get to know her as well. Your housemaid will live with you 24/7 so it’s important that you and your family feel comfortable with her.
  • Explain your expectations and requirements in detail so that your housemaid is aware of what you’re looking for and that she can meet those. Let her know what you would like her to do from the outset and be specific. Childcare can include anything from handling the baby during the night, supervising homework and play dates, to cooking meals for the children.
  • Good questions include scenarios and real-life “what would you do if this happened?”-type questions so that you can evaluate the experience, response and capability of your potential housemaid.

Successfully managing your housemaid

  • It can be tricky at times, but it’s important to remember that you are now an employer and need to manage. Don’t expect your housemaid to know everything immediately, but train and guide her patiently in the first months – every employer is different and she will have to learn your way of doing things.
  • Be considerate when your housemaid starts and give her time to adjust, especially if she comes straight from her home country. She will have left her children and family behind and may experience homesickness. Support her as much as you can.
  • Lay down your detailed house rules. They can change, but it is good to state them clearly from the start. Also provide your housemaid with a clear monthly or weekly schedule of tasks.
  • Give straightforward instructions that are to the point and easy to understand. Your housemaid is not a native English speaker and you may not be either. Avoid the use of vague words and be precise with tasks, timing and expectations. It sometimes helps to write things down or make lists.
  • Set up monthly review meetings where both you and the housemaid can voice your opinions and discuss what can be improved. Be open-minded and non-confrontational so that the housemaid feels comfortable sharing, and mutual trust is built.
  • Treat your housemaid with respect – nobody is perfect. Accept your housemaid’s flaws and work on improving her skills if necessary.
  • Let your housemaid know that she should come to you if she needs money or is in financial trouble. Many housemaids are taken to loan sharks by agencies so let her know you are there for her. This does not mean you give the money to her, but together you can work out a plan.